Our Process

We do our best work by putting you at the centre of our efforts.

Our partnerships systematically achieve "Agile Synergy" by focusing on the 3 most proven growth drivers of the world’s most successful organizations:

User journey User journey
Business objectives Business objectives
Technology accelerators Technology accelerators
1
User journey

Your user journey:

Let’s define who does what and when.

Drawing heavily on current design thinking processes, we define your user journey by persona and start by answering 3 human-centred questions.

Is the solution desirable from the perspective of all users
Is the solution financially viable?
Is the solution feasible in terms of capacity?

Then we need to figure out what assumptions we’re making about our inspectors’ habits and skills, our administrators’ and supervisors’ priorities and needs, and all users’ other daily tasks. For example, thanks to the Agile Synergy process, we’ve discovered exactly where the digital transformation fails. This surprising ambiguity is eliminated once our partners stop using generic software in the same way they used outdated, inefficient analogue processes, such as paper-dependent data collection, improvised form creation, and in-person knowledge sharing.

2
Business objectives

Your business objectives:

Let’s shoot for the moon!

Let’s improve what really matters. To inspire your inspectors, administrators, and supervisors, you’ll start by explaining why your company wants to modernize your digital inspection process and make everyone’s daily tasks more pleasant and efficient.

At nSpek, we know that truly transformational teams tailor their ambitions to their passions and objectives, which is why we’ll be using the Agile Synergy method.

To further reduce your technical debt, one of our fractional Chief Technology Officers (CTOs) will review your objectives and key results (OKRs) on a quarterly basis using an approach derived from the OGSM (objective, goals, strategies, and measures) that provides a short (one-page) format and a simple framework for developing, aligning, and deploying your long-term plan (3 to 5 years).

The Agile Synergy method is designed to integrate the overall strategic focus of our corporate partners (mission, vision, values) with nSpek solutions and your team’s operations (objectives, strategies, initiatives, measures).

Once we have your answers to the following 4 questions, the result is a clear, solid, and executable plan:

Objectives
  • Where are we going?
  • Let’s consider your policy statement.
Goals
  • What do we need to achieve with your operations?
  • Let’s align your financial and operational performance objectives.
Strategies
  • How do we prioritize our IT choices?
  • Let’s make choices that meet your objectives and goals.
Measures
  • How do we measure success?
  • Let’s find some quantitative figures to track the progress of each strategy.
3
Technology accelerators

Technology accelerators:

Let’s get you fuelled up for liftoff!

With quarterly access to a fractional CTO, a dedicated account manager, and access to an exclusive community with a shared knowledge base, let’s start quickly reducing your technical debt.

Our team will draw on its decades of experience assessing technological infrastructure at large companies, going from bespoke upgrades in highly regulated financial and heavy industries to an all-in-one inspection and audit platform that is constantly modernized.

Simply put, benefit from constantly evolving software that gets you where you want to be without having to follow IT best practices on your own.

  • 505 Bélanger Street, suite 209 Montreal, Quebec H2S 1G5, Canada
  • P : +1 (514) 271-2779
  • Toll-free : +1 (877) 271-2779
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